Effective date: February 26, 2026
We communicate product terms, charges, repayment obligations, and grievance channels in clear language.
All applicants are evaluated through documented policy and compliance checks without unfair discrimination.
Recovery follow-up and customer communication are conducted respectfully and in line with policy and law.
Customer data is used only for authorized business and regulatory purposes with appropriate safeguards.
Customers can raise service concerns through available support channels for tracking and closure.